Products Engineering

The product management methodology practiced at Synesco includes following key activities and is performed by dedicated team having expertise in the specific area.

• Requirement Study

  Under this activity, the Synesco team performs a detailed requirement analysis using the business requirement document and interactions with the business team to understand the requirements in detail and produces a SRS document. The SRS describes the desired solution in detail.

• Product Fitment Analysis (Gap Analysis)

  The requirement analysis team in the next stage, performs a gap analysis to derive the degree of mismatch and the amount of customisation required and derives the effort estimates.

• Proposing a solution to address the requirements

  The entire proposed solution including the customizations required is documented as a solution approach document and is presented to the business team for approval along with the customizations required.

• Custom Developments & Integration with the product

  The customizations are taken into development and once ready are integrated with the product to produce the required solution. The entire solution is then taken into testing by the internal team where various types of testing is performed.

• Implementation

  As part of implementation, the solutions are deployed within the UAT environment and training sessions are conducted to train the business users. After the training, the application databases are cleaned and the system is made ready for UAT. All the issues highlighted during the UAT cycles are addressed as per the SLA standards and the UAT is completed with a sign off from the business users.

  Upon sign-off, the product is promoted to production environment and is verified with some pilot transactions. Upon successful execution of pilot transactions, a go-live signoff is given by the business users and from this point onwards the production support starts.

• Support

  The support team is designed to meets the customers support requirements and the support structure may vary from customer to customer.

• Product Upgrades

  Any changes initiated as part of regulatory body compliance, will be delivered free of cost.

We at Synesco, undertake the product developments assignments typically for the following business domains, however, the list is not limited to these.

• BFSI

  Under BFSI, we intend to deliver products for the BFSI vertical including solutions for corporate, retail, private, or investment banking and other financial products.

• eGovernance

  It is the computerization and automation of common government processes with the goal of lowering costs, improving efficiency and generally providing better services to citizens. The main objectives of e-Governance are "Improving information flow and services to the citizens".

  We at Synesco, produce e-Governance solutions primarily for the taxation vertical.

• Logistics

  Logistics is the management of the flow of goods and services between the point of origin and the point of consumption in order to meet the requirements of customers. Logistics involves the integration of information, transportation, inventory, warehousing, material handling, and packaging, and often security. Logistics is a channel of the supply chain which adds the value of time and place utility. Today the complexity of production logistics can be modelled, analyzed, visualized and optimized by plant simulation software and we at Synesco intend to produce software products to address the above mentioned areas.

• eLearning

  E-learning comprises all forms of electronically supported learning and teaching. The information and communication systems, whether networked or not, serve as specific media to implement the learning process. The term will still most likely be utilized to reference out-of-classroom and in-classroom educational experiences via technology, even as advances continue in regard to devices and curriculum.

  E-learning is essentially the computer and network-enabled transfer of skills and knowledge. E-learning applications and processes include Web-based learning, computer-based learning, virtual classroom opportunities and digital collaboration. Content is delivered via the Internet, intranet/extranet, audio or video tape, satellite TV, and CD-ROM. It can be self-paced or instructor-led and includes media in the form of text, image, animation, streaming video and audio.

  We at Synesco, intend to serve the education industry by producing high performance, high availability and cost-effective eLearning solutions.